Job Title: Creative Consultant
Based At: ORMS Somerset West

WHAT ARE WE LOOKING FOR:

An exciting, full-time position is available at Orms Somerset West as a Creative Consultant. Our services include a wide range of professional printing services and custom picture framing. The Creative Consultant is responsible for assisting clients with various printing and framing requirements and providing professional advice and quality customer service care.

SUMMARY OF JOB DESCRIPTION:

You will be working as part of a small sales team and will need to be self-motivated with excellent communication and customer service skills. The job consists of serving our retail and trade clients from consultation through to complete fulfilment of their framing and printing requirements. You will be required to advise on printing and framing for several types of media including fine art, photographic content and physical objects. As a consultant you will also be tasked to assist with file setup and will be required to manage your orders through production and delivery to the client.

QUALIFICATIONS AND EXPERIENCE:

The successful candidate will gain excellent technical knowledge across all aspects of the printing and framing process, including the editing and setup of print files and all the way through to the mounting and display of art works and all aspects of conservation level frame making.
A passion for all forms of art and a keen eye for detail is a must. Applicants must be computer literate and require working knowledge of Photoshop/Indesign and the Microsoft Office suite as well as proficiency with all social media in a work environment.

PERSONAL SKILLS /ATTRIBUTES:

• Outstanding customer service skills
• Professional and friendly
• Excellent verbal and written communication
• Attention to detail
• Ability to work under pressure and to tight deadlines
• Proactive, positive and motivated to succeed
• Willing to learn and go the extra mile for clients and the team
• Creative vision
• Proficiency in Adobe Photoshop is a must and any experience in other software packages like InDesign and Coreldraw is beneficial.

CONTACT DETAILS:

Please send your CV with a cover sheet indicating your salary expectations, in confidence, to annette.blackie@orms.co.za

Only shortlisted applicants will be contacted.
Salary will be market related, dependent on qualifications & experience.

Job Title: Photographic Sales Consultant
Based At: ORMS Somerset West

SUMMARY OF JOB DESCRIPTION:

• Sales consultants are in charge of handling the sale of a range of products and services directly to consumers, and of answering requests for information from customers. They are at the service of the customer: before the sale, to advise; during the sale, to explain the terms; or after the sale, in the event of claims or returns. They may also draw up sales contracts, prepare merchandise and help in setting up displays.
• Add clients to database, pricing and packing of stock.
• Always keep your personal technical knowledge up-to-date.

MINIMUM EDUCATIONAL QUALIFICATION REQUIRED TO PERFORM JOB:

• Grade 12 (Matric) and able to converse in Afrikaans & English.
• Previous Sales experience in a similar position
• A keen interest in Photography and customer service.
• A diploma/degree in photography/video production & TV or similar would be an added advantage.
• Computer literate i.e Photoshop, MS Office.

INHERENT/SPECIFIC REQUIREMENTS TO DO THE JOB:

• Friendly, approachable demeanor.
• Dress neatly, be presentable
• Ensure that you keep your technical knowledge up-to-date.
• A keen interest in photography as a hobby or alternatively and photographic diploma/degree.
• Willing to assist clients to the very best of your ability.
• Outstanding communicator.

KEY PERFORMANCE COMPETENCIES:
(Job Skills required to perform
Competently in job).

• Professionalism
• Dependability
• Team work
• Good time management & neatness.
• Outstanding communication skills – ability to listen and understand.
• Know & understand the working procedures, methods, facts & information used on the job.
• Be willing to assist others and accept added responsibility.
• Organizational ability.
• Technical skills.
• Ensure that you remain up-to-date with the latest digital technology.

PERSONAL SKILLS /ATTRIBUTES:

• Friendliness.
• Outgoing personality with a professional approach.
• Keen interest in photography or filming.
• Computer literate viz MS Office
• Flexibility in the workplace.
• Willing to learn.
• Enjoys interacting with people.

CONTACT DETAILS:

Please send your CV with a cover sheet indicating your salary expectations, in confidence, to annette.blackie@orms.co.za
Only shortlisted applicants will be contacted.
Salary will be market related, dependent on qualifications & experience.

Job Title: Receptionist
Department: Printroom
Based At: ORMS Printroom Cape Town

RESPONSIBLE FOR:

• Attending to clients at counter – collections, drop-offs and taking payments.
• Taking in photobook, scanning and print orders
• Ensure that all jobs taken in are paid upfront or a deposit taking before going into production.
• Keeping the product display/store room/reception and viewing table are neat and tidy at all times
• Offering and making coffee for clients that are waiting for consultation
• Keeping a constant eye on incoming and outgoing traffic and the door
• Liaising with consultants and designers and controlling the flow of client traffic

MINIMUM EDUCATIONAL QUALIFICATION REQUIRED TO PERFORM JOB:

• Grade 12
• Computer literate
• Outstanding customer service skills and etiquette.
• Well-spoken
• Must ensure you keep yourself up to date with technology and digital printing services
• Previous photographic printing & sales experience would definitely be advantageous.

INHERENT/SPECIFIC REQUIREMENTS TO DO THE JOB:

• To have a neat and tidy appearance and be presentable at all times
• Have a professional and friendly approach to clients at all times; in store, on the phone and on e-mail
• Help clients to the best of your knowledge if you cannot help the client to seek training to then be able to assist
• Must be well-versed in the use of Photoshop, Orms Create & Print software and ensure that you keep up-to-date at all times
• Excellent product knowledge
• Respect all fellow employees and their working environment
• To represent ORMS in a positive and professional manor at all times

SUMMARY OF JOB DESCRIPTION:

• Taking in printing orders and handling collections and payments
• To assist and advise clients with all their printing needs
• Promote up selling and marketing the other divisions of Orms
• Phoning and messaging all older orders for clients to collect
• Booking incoming jobs in on the production system
• Good Knowledge of ORMS Create & Print software
• Keeping working area / shop clean and tidy
• Keep up to date with new promotions and offers
• Keep up to date with the latest technology / digital printing software
• Packing completed jobs neatly in the store room
• Any other duties as delegated by my Manager

KEY PERFORMANCE AREAS:

• Advise and inspire clients to print and frame and make the process as exciting and hassle free as possible.
• Maintain a harmonious working relationship with your colleagues, peers & management.
• Professional, courteous, friendly and helpful approach to clients.
• Represent ORMS in a positive and professional manner at all times.

PERSONAL SKILLS /ATTRIBUTES:

• Outstanding customer service skills
• Excellent verbal and written communication
• Attention to detail
• Ability to work under pressure and to tight deadlines
• Proactive
• Ability to work in a team
• Maintain a professional appearance always
• Flexibility
• Willingness to learn and grow.
• Be able to stand for long hours and move from behind the counter to the front to assist clients
• Patient listener and good communicator.
• Honesty

Contact details:

Please send your CV in confidence to annette.blackie@orms.co.za
If you do not hear from us within 4 weeks, please consider your application as unsuccessful.

Job Title: Graphic Designer
Department: Marketing
Based At: Orms Cape Town

WHAT YOU’LL DO:
Conceptualise and design creative campaigns for:

• Orms Direct (+its various suppliers)
• Orms Print Room and Framing
• Orms Cape Town School of Photography

Including not limited to:

• Social media (Instagram, Facebook)
• Newsletter marketing
• In-store materials (Inc. Print)

MINIMUM EDUCATIONAL & KNOWLEDGE LEVEL REQUIRED:

• Relevant Design Diploma
• Strong portfolio with demonstrated design skills across digital ads, creative concepts, layout design and digital campaigns
• Minimum 2-3 years’ experience working in the design field, preferably in online media
• Proficiency in Adobe Photoshop, InDesign & Illustrator
• Familiarity with Mailchimp or similar email-platforms
• Exposure to project management tools like Monday (or similar)
• Experience working on digital campaigns/ online media
• Strong interpersonal skills + ability to work in a team

ADVANTAGEOUS:

• Copywriting (or any writing experience or background)
• Knowledge of UX & Web Design
• Interest and/or experience in photography
• Retail experience
• Knowledge in After Effects and other motion design software
• Print media

KEY PERFORMANCE AREAS:

• Execution of briefs within given deadline maintaining high-quality standards
• Ability to innovate while still upholding the Orms brand
• Ability to multitask & manage multiple projects simultaneously
• Strong attention to detail
• Understanding of international and local design trends

KEY PERSONAL SKILLS & ATTRIBUTES:

• Team player with good communications skills
• Willingness to learn and take constructive feedback
• Creative and innovative
• Continuously evolving your interest in design
• Collaborative & enjoys teamwork
• Curious, forward-thinking and adaptable
• A proactive mindset
• Friendly, relaxed and outgoing

CONTACT DETAILS:

Please send your CV in confidence to annette.blackie@orms.co.za

• If you do not hear from us within 4 weeks, please consider your application as unsuccessful.