Every Canon Camera Includes a Warranty Maintenance Service

How Does it Work?

Once every three months, for the duration of your Canon camera's warranty, you can bring it into an Official Canon Service Centre, such as Orms Cape Town, for a complimentary Maintenance Service.

Your Warranty Maintenance Service includes the following:

Cleaning of the image sensor, mirror (if applicable), focus screen (if applicable), external LCD surfaces and camera body.

Checking of moving parts (buttons, dials, latches), operation of hot shoe, internal flash, memory card insertion and removal, lens attachment and removal camera/lens communication, operation of terminals and sockets, internal error messages, tightness of external screws, video functions. Exposure and shutter speed are also checked using an image test.

Verification of camera shutter count and firmware version. Updating of firmware if applicable and requested by customer.

Any specific issues with the camera will not be checked unless communicated by the customer – depending on the severity of this issue, this could lead to a different service requirement.

Each Warranty Maintenance Service will take between 24 to 48 hours